Effective Date: 02/18/2025
Last Edited: 02/18/2025

H2O: Holistic Harmony Oasis Ltd Co (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or engage with our services.

By using our website https://holisticharmonyoasis.com, you agree to the practices described below.

1. Who We Are

Our website address is: https://holisticharmonyoasis.com
Company Name: H2O: Holistic Harmony Oasis Ltd Co
Contact: [email protected] | 802.281.0230
Address: 3554 VT-14, South Royalton, VT, 05068

2. What Personal Data We Collect and Why

A. Customer & Order Information

We collect personal data when you:

• Place an order

• Leave a review or comment

• Subscribe to our newsletter

• Use our contact forms

Collected data may include:

• Name, email, phone number, billing/shipping address

• IP address and browser type

• Login credentials (if you create an account)

• Product views, cart content, and purchase history

We use this data to:

• Process and fulfill orders

• Communicate order updates and respond to inquiries

• Send marketing emails (with opt-out options)

• Prevent fraud and comply with legal obligations

B. Product Comments & Reviews

When you leave a product review, we collect:

• Name, email address, IP address
  This data helps us moderate and display customer feedback appropriately.

C. Contact Forms

Data submitted through contact forms may include:

• Name, email, phone number, and message content
  We retain submissions for up to 6 months for customer service purposes only.

D. Media Uploads

If you upload media (images), avoid including embedded location data (EXIF GPS). Visitors can extract such data from images.

3. Comments & Gravatar

When visitors leave comments, we collect:

• Name, email address, IP, and browser user agent
  An anonymized string of your email may be sent to Gravatar.
  Gravatar Privacy Policy

4. Cookies & Tracking Technologies

We use cookies to:

• Improve site functionality

• Track user preferences and session info

• Support marketing and analytics

Common Cookies We Use:

• woocommerce_cart_hash – tracks cart items

• mailpoet_subscriber – newsletter engagement

• popup_form_dismissed_{formID} – tracks popup dismissals

• itsec_interstitial_browser – enhances login security

• mailpoet_page_view – logs subscriber visits

• Temporary login, comment, and editor cookies

Users can manage cookie preferences via their browser settings.

5. Email Marketing via MailPoet

If you subscribe or make a purchase, you may receive emails such as:

• Order updates

• Newsletters

• Offers (only if opted in)

MailPoet tracks email opens and clicks to improve content. We store:

• Name and email address

• IP address at signup
  MailPoet Privacy Policy

6. Security & Protection Measures

SolidWP Security

We log:

• IP addresses, usernames, and login attempts for security

• Activity like password changes or suspicious URLs

Logs are stored for 60 days.

Our site is scanned for malware and uses brute-force protection via SolidWP.
SolidWP Privacy Policy

Really Simple Security

This plugin and its add-ons do not process personally identifiable information.
Really Simple Plugins Privacy Policy

7. Embedded Content & Third-Party Tools

Articles or pages may include embedded videos, images, or forms from external sources (e.g., YouTube, Vimeo, Instagram). These third-party sites may collect data as if you visited their site directly.

Slider Revolution

Some sliders may include third-party content. These providers may use cookies or tracking:

• YouTube Privacy Policy

• Vimeo Privacy Policy

8. WooCommerce Integration

We collect data during checkout, order placement, and store account creation:

• Name, email, phone, billing/shipping address

• Payment details (processed securely via PayPal)

• Products viewed and added to cart

• Location for tax and shipping calculations

Data Retention

• Order records: [insert number, e.g., 7] years (for legal/tax compliance)

• Review/comment data: retained indefinitely unless requested for deletion

Who on Our Team Can Access It

Admins and Shop Managers have access to:

• Customer information

• Orders and fulfillment data

9. Third-Party Services

We may share data with:

• Payment processors: PayPal (PayPal Privacy Policy)

• Shipping & Tax services: WooCommerce Shipping & Tax for label generation and tax compliance

• Marketing platforms: MailPoet for newsletters

• Security services: SolidWP, Really Simple Security

Google for WooCommerce

If connected, Google Ads and Analytics may receive:

• Behavioral and transactional data

• Email address and location Google Privacy Policy

10. Your Data Rights

Depending on your location, you may:

• Request access or correction of your data

• Request deletion of your data

• Opt out of marketing communications

To make a request, email [email protected].

11. Where Your Data Is Sent

• Comments may be checked via automated spam detection

• IP addresses for login security may be shared with SolidWP’s protection service

• Data may be stored on third-party servers compliant with international data standards (e.g., GDPR)

12. How We Protect Your Data

• SSL encryption across the site

• Secure PayPal checkout

• Login protection and malware scanning

• Access restriction for admin and team members

• Regular plugin and platform updates

13. Data Breach Procedures

In the event of a data breach, we will:

• Investigate and identify affected systems

• Notify impacted users (as required by law)

• Report breaches to regulatory bodies when applicable

14. Automated Decision-Making & Profiling

We do not engage in any automated decision-making or profiling of user data.

15. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

16. Industry Disclosure Requirements

As a holistic wellness business, our products are not evaluated by the FDA.
They are not intended to diagnose, treat, cure, or prevent any disease.

17. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be reflected with a revised date on this page.

18. Contact Us

If you have questions or concerns about this policy, contact:
H2O: Holistic Harmony Oasis Ltd Co
📧 [email protected]
📞 802.281.0230
📍 3554 VT-14, South Royalton, VT, 05068
🌐 https://holisticharmonyoasis.com